The role of the Utility CIO is changing
dramatically as new business models and business processes threaten a
century-old institution. Innovative companies like Apple, Tesla and Google are
now launching major initiatives, which will reduce electricity sold by
utilities, change the customer engagement model and shift the consumers
behavior.
In order to adapt to this challenge, the CIO
must enable a real-time, complete view of company situations and key figures
across departments. This real-time view is now critical for transitioning to a
digital business landscape to improve productivity and decision making by
accessing accurate information, analyzing alternatives and implications in
real-time.