Power & Utilities companies invested in smart meters
before the term IoT even existed. Their early commitment enables them to reap
the benefits of the data the smart meters provide. Their next step is to find
new and innovative ways to create insight from this data to create micro offers
and enhance the customer experience which is an area of opportunity for them.
With increased security and technology risks, managing cyber
security risks is critical to the sector and compared to other industries,
Power & Utilities are placing a higher priority on improving cyber
security. The importance of critical infrastructure to the lives of people and
businesses has made cyber security a boardroom and C-level issue.