The pandemic pushed many financial institutions to accelerate their digital transformation and the brick-and-mortar, traditional banking model got turned on its head. Most financial services organizations pivoted quickly and successfully. That pivot did uncover some much needed changes to banking, specifically around remote authentication. Tech leaders had to focus on customer experience issues in new ways as many of their customers were thrown into a different way of transacting their business. Jörgen Mellberg, CISO and Head of IT at Sparbanken Syd joins CDM Media's J.D. Miller, SVP, Marketing and Communities for a fireside chat about how technology is pushing traditional financial institutions to new heights while examining the challenges of remote authentication, deep fakes, third party risk, and more!
Presented by:
Jörgen Mellberg, CISO & Head of IT, Sparbanken Syd 