Think Tank | There are two kinds of measurements in business: one to assess performance and the other to provide intelligence - how can CIO's/CISO's do both in 2021 and successfully manage business outcomes?
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There are two kinds of measurements in business: one to assess performance and the other to provide intelligence - how can CIO's/CISO's do both in 2021 and successfully manage business outcomes?

Think Tank - 11:20 am - 11:40 am

Key Takeaways: 

  • It can be argued that performance cannot be managed if it cannot be measured. But what if we've been measuring the wrong thing all along? 
  • Can CIO's/CISO's pair critical success factors and key performance indicators as a powerful tool for establishing progress towards an objective? 
  • Is it possible for KPIs to also relate to underlying elements of an organization's goals?