2020 Focus: The People

Executive Visions - 9:30 am - 10:00 am

Successful IT executives focus on the people. Leaders need to become more of a trusted advisor. It's important for IT
executives to partner with UX, HR and employee experience teams to aid with the shift in workforce dynamics, like
emerging technologies or AI interactions.

  • IT executives need to focus on software user
  • Employee training is critical to software success
  • Leadership should be as fluent in new technology as end-users 

Presented by:

Greg Coughlin, VP Technology & Operations Portfolio and Performance Management, RBC


Salah Sharieh, Head, Technology Transformation Office, RBC