CIOs are turning to an emerging technology practice called robotic process automation (RPA) to streamline enterprise operations and reduce costs. With RPA, businesses can automate mundane rules-based business processes, enabling business users to devote more time to serving customers or other higher-value work. Looking at HCSC's Intelligent Automation will illustrate how this is possible.
Takeaways
Presented by:
Jim Petrassi, CTO, Blue Cross Blue Shield of Illinois 