Thought Leadership - 3:05 pm - 3:30 pm
In order to increase the efficiency of its field support staff, utility companies are increasingly adopting and rolling out mobility based solutions since a well-designed platform can increase operational efficiency while simultaneously improving work and data quality, a true win-win. But utilities must deal with far-flung locations, unforgiving terrain, and all the implications that come with maintaining connectivity in geographically diverse areas. Provisioning the right types of connectivity, whether it be wi-fi, cellular, or satellite based is essential to getting the most out of technology solutions that utilities are deploying into the field.
Takeaways:
- Simply deploying mobility based technology solutions to field operatives is only half of the battle in terms of improving operational efficiency
- With appropriate levels of connectivity, field workers will fail to capitalize on these investments, but maintaining connectivity can be extremely challenging
- IT leaders need to consider all available communications technologies, as well as workable options when no connectivity exists, to ensure value is being realized