Disrupting the Disrupted: Emergency Services Digital Transformation

Think Tank - 10:10 am - 10:35 am

Leading a digital transformation of service delivery for society's most vulnerable citizens, Helen has innovated a unique approach to provide improved services for people experiencing homelessness. Learn about the challenges of delivering on technical innovation in the nonprofit sector, and the opportunities to improve service delivery for Calgary's most vulnerable citizens. Discuss new ideas to provide a real-time view of end-to-end service use within the city-wide system of care, and the challenges of developing the systems to advocate for the right supports to end chronic homelessness.  


  1. How to build a case for transformation when there is no budget 
  2. How to apply information technology for health and safety insights 
  3. How to federate disparate agencies with blockchain

Presented by:

Helen Knight, Chief Information Officer, Calgary Drop-In & Rehab Centre Society View details