AI/NLP Use Cases in Healthcare Payer

Think Tank - 3:35 pm - 4:00 pm

Exploring many use cases for AI/NLP such as: 

• RPA for Claims Processing, Financial processing 
• Fraud, Waste and Abuse using Machine Learning, NLP/AI to identify high risk claims 
• NLP/AI for Member Services using a Chatbot 
• Using AI/NLP based Voice Assistant for Surveys and follow-ups, e.g. 
• Member call center solution for ?Voice to Text? providing sentiment analysis and customer intent 
• And more?

Presented by: