The Revitalizing Change in the Role of the CXO

Executive Visions - 12:40 pm - 1:50 pm

A CXO's role, goals and objectives have drastically changed over the years as most CXOs supervise teams and units beyond their IT systems & IT's security. Because of these changes in responsibilities, a CXO's success is measured in greater business metrics. As a result, the role of a CXO has become both more attractive and more demanding.


  1. What are the significant changes regarding the role of the CXO 
  2. How to keep up with the changing requirements 
  3. How to properly measure a CXO's success


Phil Merrell, CIO, Blue Cross Blue Shield of Kansas City


Sherry Callahan, CISO, Dairy Farmers of America



Doug Oliveira, Global Head of Data and Applications, H&R Block