CDM Media | CXO Manchester Roundtable Dinner by NICE - Oct. 6, 2022 | 6:00 PM GMT

CXO Manchester Roundtable Dinner by NICE

CDM Media | CXO Manchester Roundtable Dinner by NICE

Oct. 6, 2022 | 6:00 PM GMT

20 Stories

 
 

Event Host

The CDM Media Team

 

Reserve your seat at the table

 

Agenda

Welcome Drinks Reception

6:30 PM - 7:00 PM

Welcome & Introductions

7:00 PM - 7:15 PM

Meet your peers and our hosts

Dinner & Discussion

7:15 PM - 9:30 PM

Understand and Optimise the Customer Journey

At NICE we meet customers where their journey begins and we are passionate about removing the friction between companies and consumers, creating extraordinary experiences that build brand loyalty and create unbreakable bonds.

We will cover a range of topics such as how to identify behaviours that drive customer experiences, and how your organisation can analyse historical customer journey data to redefine those journeys to drive better Customer Experience.

Key takeaways:

  • Identify behaviours that drive customer  experiences
  • Analyse historical customer journeys to drive a better customer experience
  • Remove the friction between companies and consumers
  • Create extraordinary experiences that build brand loyalty and create unbreakable bonds

 

 
 

Location

Situated on the 19th floor of No.1 Spinningfields, 20 Stories is composed of a glamorous restaurant, lively bar and expansive rooftop terrace with unparalleled 360-degree views of the Manchester skyline. The 20 Stories kitchen have created menus that showcase the best of the Northwest, with an aim to source ingredients locally. The bar, headed up by Bar Manager Jack Marsden, serves Signature Cocktails, Craft Beer and experiments with local ingredients to provide the most unique tastes in the city. With an extensive wine list, created by the 20 Stories Head Sommelier, wine pairing has never felt so easy.

No 1 Spinningfields, 1 Hardman Square
Spinningfields, Manchester, M3 3EB

 

More info on 20 Stories.