Operational cost is a significant part of total IT spend, and to support the agenda of the CIO to introduce new systems that is compute intensive and always on. The role of the COO has evolve from operation only to be an active player in creating competitive advantages, with a firm interlock into the budgets of the CFO.
Salling Group will share insight into how the cost profile developed after getting house in order, and the KPI's that is reported to all exec stakeholders, and the main driving agenda's to secure TCO and modernization of the platforms, to support record growth in ecommerce space, in store sales and front line workers.
Presented by:
Steen Isdahl, Senior Director (Chief Operation Officer - IT Infrastructure), Salling Group 