Transform Telco into a digital native company by simplification of digital solutions, build of a modular and future-proof digital architecture that abstracts away the complex legacy landscape and focus on integration to leverage expansion and seamless homogenization of diverse ecosystems. Leverage design sprints to shape the solutions, prioritize MVPs and involve customers and the entire business & IT team early on in the ideation process. Digital push and focus on adoption based on real time journey steering to remove roadblock, complexity and enforce real time data feedback. Blooming of customer oriented solution based on digital first experience in a diverse and enriched ecosystem.
Presented by:
Antonietta Maria Mastroianni, Chief Digital and IT Officer, Proximus 