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Changing Customer Operations to Disrupt

Think Tank - 12:40 pm - 1:00 pm

As we look to the future and organize our work to meet business strategic desires รข?" how do we also push our organizations to build a culture and customers experience that disrupt the ordinary in our industry? What can we do to generate more admiration, awe and gratitude for our products, our services our businesses? This 20 minute discussion will focus on that topic and provide some insight into how you can use your operations to disrupt status quo in your industry.

Presented by:

Sherri Adame, Director Data Foundation, Cigna EverNorth